['Privacy Policy for our Online Platform\n\nIntroduction \nAt Emirates Connect Telecom, we are committed to protecting and respecting your privacy. This Privacy Policy explains how our online platform collects, uses, discloses, and safeguards your information when you visit or use our services. We comply fully with the General Data Protection Regulation (GDPR) and other applicable data protection laws to ensure your personal data is handled safely and transparently.\n\nInformation We Collect \nWe collect information that you provide directly to us when you use our services, such as your name, contact details, and any other data you submit during account registration, service inquiries, or customer support interactions. Additionally, we automatically collect technical data such as your IP address, browser type, operating system, and browsing behavior on our platform using cookies and similar technologies.\n\nUse of Your Information \nThe information collected is used solely to: \n- Provide and maintain our internet services efficiently. \n- Process your orders, requests, and payments. \n- Communicate with you regarding your account, our services, or changes to this policy. \n- Improve our online platform and customer experience through analytics. \n- Comply with legal obligations and protect against fraud or unauthorized activity.\n\nData Sharing and Disclosure \nWe do not sell or rent your personal information to third parties. We may share your data with trusted service providers or partners who assist us in delivering our services, such as network maintenance contractors or IT service suppliers, strictly under confidentiality agreements and for the purposes outlined above. We may also disclose information if required by law, regulation, or legal process.\n\nData Security \nWe implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. This includes secure network infrastructure, encryption where applicable, and staff training to ensure data confidentiality.\n\nData Retention \nYour personal data will be retained only as long as necessary to fulfill the purposes it was collected for, including compliance with legal, accounting, or reporting requirements. When your data is no longer required, it will be securely deleted or anonymized.\n\nYour Rights \nUnder GDPR and relevant laws, you have the right to: \n- Access and receive a copy of the personal data we hold about you. \n- Request correction of any inaccurate or incomplete data. \n- Request deletion of your data, subject to legal or contractual restrictions. \n- Object to or restrict certain types of processing. \n- Request data portability where applicable. \n- Withdraw consent at any time if processing is based on consent. \nTo exercise any of these rights, please contact us through our customer support channels.\n\nCookies and Tracking Technologies \nOur online platform uses cookies to enhance user experience, analyze site usage, and facilitate certain functionalities. You can configure your browser to refuse or delete cookies, but some features of our services may not function properly without them.\n\nChildren’s Privacy \nOur services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children under this age. If we become aware of such data, we will take immediate steps to delete it.\n\nChanges to this Privacy Policy \nWe may update this policy periodically to reflect changes in legal requirements or our practices. We encourage you to review this document regularly to stay informed about how we protect your data.\n\nContact Information \nFor any questions, requests, or concerns about this Privacy Policy or your personal data, please contact us at: \nEmirates Connect Telecom \n45 Al Mamzar Street, Floor 8 \nDubai, Dubai 00067 \nUnited Arab Emirates \n\nThank you for trusting Emirates Connect Telecom with your internet service needs. Your privacy and security are our top priorities.', 0.0012820000000000002, 'gpt-4.1-mini']